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PRIVACY POLICY

Last Updated: October 26, 2025


Play Connections LLC (“we,” “us,” or “our”) operates the website www.theplayconnections.com (the “Site”). We are committed to protecting the privacy of our clients, their families, and our website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

 

1. INFORMATION WE COLLECT


We may collect information about you in a variety of ways. The information we may collect on the Site includes
Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you contact us via our contact forms or sign up for newsletters.
Protected Health Information (PHI): If you submit health-related information through our intake forms or contact portals, this information is governed by the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices for details on how we handle clinical data.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

 

2. USE OF YOUR INFORMATION


Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Respond to inquiries and provide customer service.
Schedule evaluations or therapy sessions.
Send you newsletters, marketing communications, or information regarding our services.
Improve the efficiency and operation of our website.
Comply with legal and regulatory obligations.

 

3. DISCLOSURE OF YOUR INFORMATION


We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.

 

4. CALIFORNIA PRIVACY RIGHTS


California Online Privacy Protection Act (CalOPPA):
In accordance with CalOPPA, we agree to the following:
Users can visit our site anonymously.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the homepage.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
California Consumer Privacy Act (CCPA):
As a California-based business, we respect the rights of California residents to:

  1. Know what personal information is being collected.

  2. Know whether personal information is sold or disclosed and to whom.

  3. Say no to the sale of personal information (Note: We do not sell personal data).

  4. Access their personal information.

  5. Receive equal service and price, even if they exercise their privacy rights

 

5. SECURITY OF YOUR INFORMATION


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. POLICY FOR CHILDREN


As a pediatric clinic, we are sensitive to the privacy of children. While our services are for children, our website is intended for parents and legal guardians. We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.

 

7. CONTACT US


If you have questions or comments about this Privacy Policy, please contact us at admin@theplayconnections.com

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